shipping and returns
ShippingÂ
- $10 flat-rate for standard shipping on orders within the U.S.
- Includes Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, and APO/FPO addresses.  
- Packages are shipped within the continental United States using the USPS, UPS, or FedEx.
- Orders to addresses outside the continental U.S. may require longer shipping times.
- For International orders, we are happy to check shipping costs to your location.
- To receive a price quote, submit a request via our Contact us feature in our shop homepage footer.
- Packages are shipped via the U.S. Postal Service or FedEx and may require longer shipping times.
- Please be aware that recipients are responsible for any applicable duties, taxes, or brokerage fees. Â
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ReturnsÂ
Your satisfaction is important to us.Â
- If an item did not meet your expectations, you may return it for a refund, replacement or exchange within 30 days of receiving your order.
- A copy of the original packing slip should be included with the return.
- Be sure to indicate any instructions for exchanges.
- Shipping charges are not reimbursed for returned items unless they were damaged or imperfect upon receipt.
- If you have any questions, please reach out via our Contact us feature in our shop homepage footer or call the Central Park Conservancy's main number 212-310-6600 and then press 6 (six) to leave a message for the online shop. Someone will respond in one business day.Â
All returns should be sent to:Â Â
Central Park Conservancy ReturnsÂ
200 River Road, STE 200Â
Fairless Hills, PA 19030