Shipping &amp; Returns

shipping and returns

$10 flat-rate for standard shipping on orders within the U.S.
Includes Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, and APO/FPO addresses.  
Packages are shipped within the continental United States, Hawaii, Alaska, and Puerto Rico using the USPS, UPS, or FedEx. USPS is used for U.S. Virgin Islands and APO/FPO addresses.
Orders to addresses outside the continental U.S. may require longer shipping times.

$30 USD flat-rate for standard shipping to Canada.
$50 USD flat-rate for standard shipping to countries outside the US and Canada.
Packages are shipped outside of the United States, Puerto Rico, U.S. Virgin Islands, and APO/FPO addresses via the U.S. Postal Service, UPS, or FedEx and may require longer shipping times.
Please be aware that recipients are responsible for any applicable duties, taxes, or brokerage fees.

Your satisfaction is important to us.

If an item did not meet your expectations, you may return it for a refund, replacement or exchange within 30 days of receiving your order.
A copy of the original packing slip should be included with the return.
Be sure to indicate any instructions for exchanges.
Shipping charges are not reimbursed for returned items unless they were damaged or imperfect upon receipt.
If you have any questions, please reach out via our Contact us feature in our shop homepage footer or call the Central Park Conservancy's main number 212-310-6600 and then press 6 (six) to leave a message for the online shop. Someone will respond in one business day.

All returns should be sent to:

Central Park Conservancy Returns
200 River Road, STE 200
Fairless Hills, PA 19030Dometic